ANISEED.EU WEBSITE PRIVACY POLICY
We would like to provide you with information about how we collect and process your personal data on the website www.aniseed.eu. The site’s data administrator is ANISEED OOD, EIK: 205823722, which is responsible for the protection of your personal data.
Contact us: “Aniseed” OOD, headquarters and management address: Bulgaria, Sofia, Vasil Levski Blvd. No. 73, fl. 2 EIK 205436733 Registration under the Value Added Tax Act No. BG 205436733 phone 0887400338
Please note – by providing your personal data, you confirm that you are over 14 years old. In the event that this is not the case, you should contact us immediately so that we can take action to delete them.
1. What data do we collect about you, for what purpose and on what basis do we process it?
Personal data is any information that can identify an individual. Anonymous data is not included in this category. We process the following categories of personal data:
- Communication Data: Includes any communication you send to us, whether through the communication form on our site, by email, message or post on social networks or any other type of communication sent. We process this data for the purpose of communicating with you, for record keeping and for the establishment, exercise or defense of legal claims. The legal basis for this processing is our legitimate interests, which in this case are to respond to messages sent to us, to maintain records and to conduct or defend legal claims.
- Customer Data: Includes data related to the purchase of goods. In order to serve you, we collect the following personal data: Your name, billing address, shipping address, email address, phone number, statistics about your purchases. We process this data to deliver the goods you have purchased and to keep records of such transactions. The legal basis for this processing is the performance of a contract between you and us.
- User data. Includes data about how you use our website and other online services, together with any data you post on our website or through other online services. We process this data to operate our website and to ensure that we provide you with relevant content, to ensure its security, to maintain backup copies of our website and/or database and to enable us to manage and administer our website, other online services and business. The legal basis for this processing is our legitimate interests, which in this case allow us to properly administer our website and business.
- Marketing data from the ANISEED.EU WEBSITE is not collected. You will not receive marketing messages from us.
Confidential Data: We do not collect any confidential data about you. Data related to your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political views, membership in trade unions, information about your health, genetic and biometric data are confidential. We do not collect information about criminal convictions and crimes.
Please note – where we are required to collect personal data by law or under the terms of the contract between us and you do not provide us with this data on request, we may not be able to perform the contract (for example, to supply you with goods or services). If you do not provide us with the requested data, we may have to cancel the product you have ordered, but if we do, we will notify you in good time.
We will use your personal data only for the purpose for which it was collected or if necessary for a purpose close in meaning to the main one. For more information, please write to us at ani@aniseed.eu. In the event that we need to use your data for an unrelated new purpose, we will notify you, setting out the legal reasons for our actions.
We may process your personal data without your knowledge or consent, but only to the extent permitted by law. We do not perform automated decision-making or automated profiling.
2. Ways of collecting your personal data:
- Provided to us personally by you (for example, by filling out forms on our site or by sending emails);
- We may receive data from third parties such as: analytics providers (eg Google) based outside the EU; advertising networks (e.g. Facebook) based outside the EU; search information providers (eg Google) based outside the EU; providers of technical, payment and delivery services, information brokers or aggregators.
3. Sharing of Your Personal Data
We may share your personal data with the following parties:
- Governmental authorities that require us to report processing processes;
- Courier companies;
- Third parties that acquire or merge parts of our business or assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and treat it according to the law. Third parties may process your personal data only for specifically defined purposes and in accordance with our instructions.
4. Data security
We have security measures in place to prevent the accidental loss, use, alteration, disclosure or unauthorized access of your personal information. We have a procedure in place to deal with a suspected breach of your personal data and will notify you and the relevant regulators of such breaches if and when necessary.
5. Data Retention
We will keep your personal data for as long as necessary to fulfill the purposes for which we collected it or to satisfy legal, accounting or reporting requirements. Please note – tax laws require us to keep basic information about our customers (such as contact details, identity, financial and transaction details) for up to ten years after you cease to be our customer.
6. Your Rights
Under data protection laws, you have rights in relation to your personal data, which include the right to request access, rectification, deletion, restriction, transfer, objection to processing, data portability and (where the legal basis for processing is consent) to withdraw your consent.
See more about these rights at the following address: https://www.cpdp.bg/?p=rubric&aid=2
If you wish to exercise any of the above rights, please contact us at: ani@aniseed.eu
There is no fee to access your personal data (or to exercise any of your other rights). However, the law allows us to charge a reasonable fee if your request is clearly unfounded, repetitive or excessive, or is inconsistent with your request in the above circumstances.
We may need to ask you for specific information to verify your identity and to ensure your right to access your personal data (or to exercise any of your other rights). This security measure ensures that your personal data is not disclosed to persons who do not have the right to receive it. We may also contact you to request additional information regarding your request in order to expedite our response.
We may also contact you to request additional information regarding your request in order to expedite our response. In the event that your request is particularly complex or you have made several requests and we cannot respond to you within a month, we will let you know.
If you are not satisfied with the way your data is collected and used, you have the right to file a complaint with the Commission for Personal Data Protection (https://www.cpdp.bg). We would be grateful if, in the event of an objection or complaint, you would first contact us to find a way to resolve the issue.
7. Third Party Links
This website may include links to other third-party websites, plug-ins and applications. Clicking on these links or enabling them may allow third parties to collect or share data about you. We do not control these websites and are therefore not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of each website you visit.
8. Cookies
You can set your browser to refuse all or some cookies or to warn you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become unavailable or may not function properly.